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Delivery Information
We aim to process, and dispatch orders made before 16:00 GMT on the same working day. If your order is made after this on Friday, at the weekend or a Bank Holiday, it will be dispatched the next working day.
Please note: If you place your order after 16:00 GMT on Thursday, your order will be dispatched on Friday - please check your courier service before completing your order. If you would like your parcel delivered on Saturday, please select DPD Saturday at checkout.
We despatch orders Monday - Friday and are closed Saturday and Sunday. If your order is placed past 16:00 GMT on a Friday afternoon we will despatch this Monday morning.
Please note: During busy periods, delivery estimates may be unreliable due to delivery delays and inconsistent working patterns.
UNITED KINGDOM DELIVERY SERVICES
| Service | Duration | Price |
|---|---|---|
| Royal Mail Tracked 48 (UK) | 2-4 Working Days | £3.99 |
| Royal Mail Tracked 24 (UK) | 1-2 Working Days | £5.99 |
| Royal Mail Special Guaranteed | Next Working Day | £12.00 |
| DPD Local Next Day Delivery | Next Working Day | £6.99 |
| DPD Saturday Delivery | Saturday Delivery | £9.99 |
*For delivery on Saturday, select DPD Saturday and all orders must be placed before 16:00 GMT on Friday.
**Royal Mail UK Special Delivery also includes Saturday delivery.
Please Note: Some delivery services are not available for specific regions such as Highlands, Jersey Islands etc.
INTERNATIONAL DELIVERY SERVICES
| Service | Duration | Price |
|---|---|---|
| Royal Mail International Tracked Delivery - (Europe) | 4-10 Working Days | £9.99 |
| Royal Mail International Tracked Delivery - (International) | 4-28 Working Days | £9.99 |
| DPD Europe | 3-5 Working Days | £12.00 |
*International customs can increase shipping time, and delivery may take longer than expected.
CAN I AMMEND MY SHIPPING OPTION?
If you wish to amend your choice of delivery service after you have placed your order, you must contact us at enquries@designerwear.co.uk and inform us of your preferred service no later than 15:30 GMT. We will be in contact with you regarding this change and may require additional payment for variances in delivery charges.
Please note: Any delays in communication or additional payment may postpone your order for dispatch at a later time.
If you have any questions or queries regarding our delivery services, please contact us;
Telephone - 0300 303 2545 or Email - enquiries@designerwear.co.uk.
TRACKING YOUR ORDER
If you wish to amend your choice of delivery service after you have placed your order, you must contact us at enquries@designerwear.co.uk and inform us of your preferred service no later than 15:30 GMT.
We will be in contact with you regarding this change and may require additional payment for variances in delivery charges.
All of our orders are sent on a tracked service. Once your order has been dispatched, you will receive a tracking number via email. If you do not receive a tracking number, please contact us;
Telephone - 0300 303 2545 or Email - enquiries@designerwear.co.uk.
CUSTOMS & DUTIES
We cannot be held responsible for customs or duty charged by a destination country.
All shipments will be declared to customs at the correct order value. If you are unsure about customs charges, you should contact your local customs office for all of the relevant information on customs duty.
DELIVERY OPTIONS
Some couriers will offer services such as 'deliver to a safe place' or 'leave with a neighbour'. Please note these options are within agreement between yourself and the chosen courier, Designerwear is NOT responsible for any loss or damage that may occur.
Be sure to check with your courier for available options once your order has been dispatched and contact us at enquiries@designerwear.co.uk if you have any queries relating to your order.
ANYTHING ELSE? CONTACT US!
If your question was not answered by the points above, please get in touch with us by either;
Telephone: 0300 303 2545
or
Email: enquiries@designerwear.co.uk.